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"ASK THE EXPERTS" AT 023 TILES



Ever been stumped by a tiling problem? Use our online form and we'll do our best to help you with your query  here and we will feature the answers on this page,which over time should build into an excellent resource for your tiling needs.



It doesn't matter how technical or simple the question(s) are we'd be delighted to help.
and if you'd like to answer a question for us, or add something to our answer feel free to mail us  here 




Q,1 26/JUNE/'98 We are currently renovating an old house and I want to replace the carpet in the upstairs bathroom with tiles as the carpet is well past it's best,I was going to tile directly to the tongue and grooved floor but my neighbour says I should put down sheets of chipboard first,There is a little bit of movement on the floor (but not much) is it o.k. to tile directly onto the floor without the chipboard being used.
A,  This is a relatively common question John as more and more people are replacing carpet and vinyl floors in the home.First of all dont even think about using chipboard for this job,you will need to use plywood and the good news is that the cheaper plywood i.e rough/unfinished exterior grade is brilliant for the job,(the roughness gives your adhesive more areas to cling to).If you use chipboard sheets they will deteriorate quickly on contact with dampness and destroy your tiling job.
Get the thickness of your existing floor(I will assume that the T & Groove floor is in good condition.)That will probably be anything from 1/2" upwards.For sheer durability I like to see AT LEAST an inch and a quarter of timber under the tile as this reduces movement considerably.So if you have a t&g floor use 5/8" or 3/4" ply on top also try to use at least 1/2" ply on top of your base for reliability and strength even if it takes you over the 1"1/4 guide (any thinner and it starts getting quite flimsy).Remember to allow for expansion and I can't emphasise this enough use plenty of screws,Just nailing down the sheet is pointless ,the nails will loosen over time and again we're back to a ruined installation.There are a few handy tools on the market for finding the floor joists, check your local d.i.y. store,and watch out for electric wires that may be lurking under the existing floorboards especially when it is an older house.I have included a brief piece on preparing a plywood floor for tiles ....see below) GOOD LUCK and thanks for your e-mail
 
James






How to prepare Plywood Floors For Tiling



Use exterior grade, unfinished ply,...................while we have seen people use chipboard and other such boards they are not suitable for this type of situation.Not only do they tend to be less stable than plywood but they tend also not to be water resistant. Normally it is not advisable to exceed a 16" joist span with the plywood. Most important!!!!!!!!!!!!!!!!!!!!!!!!!
If the plywood is'nt well secured i.e. Well Screwed Down at approx. 6 inch intervals!,( NAILS WILL NOT DO) do not go any further (even if it is go back and put a few more in,you wouldn't believe the amount of faulty floors we see,... all because of a few screws!)

Usually we like to see at least 1"1/4 (inch and a quarter) being used. Leave a 1/4" space between the plywood sheet edges and all materials to which they adjoin, such as walls, posts, etc. These joints are filled with theDurabond Rapid Set adhesive while the tiles are being installed. Adjacent edges of plywood should not be more than 1/32" above or below each other. When finished, all surfaces must be structurally sound, dry, and free of all contamination especially sawdust, cleaning compounds, sealers, oil, dust/dirt, etc. Before applying the tile, we always advise that a primer(P.V.A.) be applied to the plywood. Just apply the primer over all surfaces to be tiled. The tile adhesive may be applied over either wet or dry primer.By priming the surace you ensure a better bond with the tile and achieve water resistance don't be afraid to use enough! Also if you need to use an admixture (we recommend Durathon) to improve the flexibility of your adhesive,remember to add some to your grout(Ardex C2 is the one we find best) as this is liable to crack if there is too much movement!.Remember also the adhesive with the admixture will take longer to set so allow extra time before grouting.



Q. Am I making a big mistake by having my kitchen counters tiled?
I would like a white tile with white grout What will be the disadvantages?
Jennifer


A.Jennifer,
The advantages of tiling your countertop, in my view, far outweigh the disadvantages. However you will need to ensure that the tile you choose has quite a hard glaze. Especially when you consider the amount of wear and tear involved from everyday use. Normally I would prefer to see you using a glaze that is closer to a matt finish than a very shiny one and because of the colour you have chosen you will have a little extra maintaining to dobut it is still well worth doing .Most good tile showroom staff will have encountered hundreds of worktop/countertop installations so chances are they will be more than happy to recommend a hard wearing tile for your counter . Also ask the salesperson if the tile is prone to "crazing".

This is a "cracked" effect which can sometimes appear on the glaze ,it isn't a fault on the tile but it may not be the effect you want. With regard to colours (Irish spelling :) ) White is quite an easy colour to manufacture so there should be a huge selection available to you........also if the white tile is part of a range of colours it should be a little bit cheaper than the others (if it isn't, ask for a discount)

Finally with white grout (not the easiest to keep clean) I strongly recommend using an epoxy based grout ,it is more expensive than the standard grout but there is a world of difference in its stain resistance alternatively if you are on a budget you can still use normal white waterproof grout but you will need to use a protector to add an extra layer of seal to the grout as some food items can stain it if it is left unsealed (look for a product called "HG grout protector" or similar product again this should be easy to get).

Finally I would advise you to get a professional installer as this can make a huge difference to the appearance of the finished product and the overall effect will be stunning.

Hopefully that has answered your question, If you are unclear about any part of my suggestions or have any other questions drop me a line anytime, and let us know how the job turned out.

James




Q.We have a new bathroom to tile. we want to tile the floor and walls . The room is already fitted with toilet, shower tray and plinth mounted hand basin. How do we get started. Would it be worth buying a good tile cutter jig. I'll sent you a plan if that would be helpful

john
A.
John , If you have a plan it would be helpful,and also if you can give me an idea as to how much d.i.y. experience you have and also what size tile you have in mind .
If you are pretty confident that you can complete the installation successfully yourself , you will need the necessary equipment ...good tile cutter i.e. a" Sigma" cutter large enough to accomodate the size tile you intend fitting.
A good metal notched trowel and a grout squeegee. that is assuming you have the other necessaries (spirit level,tape measure,timber batons etc.) if this job is a "one-off" it would probably be more economical to get a professional tile installer in to do the job as the equipment could cost you more to buy initially and would probably end up rusting away in the garden shed after the job is finished.......but if you are good at d.i.y. and have patience and the room is large enough it might pay to do it yourself. Drop me a line with the plan and tile size and I'll have a better idea.

James




Q. We are interested in the following swimming tiles:
1. White one inch porcelain tiles, 1,400 square feet.
2. A border pattern which will tie in the red brick deck paving with the pool's natural blues and greens.

Please quote specifications, delivery and price.

Very truly yours,
L.M. H

A.Price and specification on the way but I need your address to work out shipping
James




Q.I have questions about applying pool tile. Please call me at 307-3**-**** as soon as possible.
Thank you
Kent

A.Sorry Kent but we can only answer written questions, for a number of reasons
1.Time - There just aren't enough hours in the day I'm afraid.
2.We usually answer questions on the day of their arrival where possible.Sometimes we need to find solutions to particularly complex problems which means working with numerous technical departments to get the answer.That's why we ask you to give as much informataion as you can in the e-mail.So we can print it off if necessary for a second or third opinion.
3.Our number is on the web site  here Call me there and if I'm not tied up with something and I can help ...no problem.
4. Hang on...shouldn't you be the one calling me... after all you haven't even told me what the problem is.
James





Q.Hello,
I have just discovered your site and I am extremely impressed. I am a Ceramic tiler, and I am based in D******* C***. I operate under the registered title of "*******". I would be very interested in becoming either an Agent for you in the ********** or as an associated Tiler , for any tiling jobs connected to your Company in the described area.
I can be contacted at *******
yours sincerely,
Barry


A.
Thanks for the compliment Barry.From a tiling point of view we always need to see previous work done by a new tiler before passing on any recommendations. As you are probably well aware there are a lot of sub-standard tilers out there (just like every other profession I guess).All that aside though..Let's talk.
James




Q.
I would like to find a distributer in the Chicago area for the floor tile:
ATLANTE ROCKS,
CM10366 IMPO

terracotta and grey
I have a sample and the stamp on the back is FLOOR GRES.
Thank you and please E-Mail me at: P

A.
We stock that tile in 12" x 12" but as for Chicago I'm not sure I'm afraid....any tile distributors in Chicago out there. By the way exactly how much do you need ?? We might be able to organise something for you.
James





Q.
Dear Sirs, We are looking for a supplier of the grey penny tiles one sees in airports and conference centres etc. for use in a garage?
Can you help,
Many thanks,
Isobel.

A.
Isobel.
Thank you for your enquiry. We supply a number of types of penny tiles and would be delighted to quote you for same . Please e-mail me some details so I can quote you on price , delivery times etc. including typical conditions under which the tiles will be used (will there be oil present etc.) The size of the area involved , and the amount of traffic on the tiles.By the way we also have colours Black , Beige , Light green as well as grey in vitrified and numerous other colours in glazed although it sounds like you will need vitrified for the garage.
Best Regards,
James




If you have any further questions feel free to e-mail us and we will try to answer these for you directly as quickly as possible,or why not use our online question submission form  here  or call our showrooms at (021)318023 or (023)43210


Q.We've just installed a new tile floor in our kitchen and the grout is lighter than we had hoped. Is there a way to stain or color grout once it is in? The existing grout is a bone color and we were hoping to go a few shades darker. Thank you!

A.Thanks for your enquiry, Unfortunately as far as I'm aware the only solution for you is to remove the grout with a "grout rake" and replace it with a darker shade grout, The grout rake should be quite easy to purchase at your local tile or hardware store but if the area is quite large make sure you get replacement blades , When you are getting the new grout it should be easy to get the shade you require in readymade powder form, I'm not the greatest fan of dye mixtures as these have a high failure rate,so if possible try and find a brand that already has the colour already made up for you. Hope that answers your question, Drop us a line and let us know how you got on, or if you have any further problems. Regards, James


Q.I have to do tiling in my bathroom.The tiles are 6"x6".How do you arrange tiles at the corner where two walls meet?If I start with whole tile at one coener,the other end of the wall will take only one inch or 3/4".of tile.Would such small width adhere properly or should I put pieces at both the corners? Please advise. Thanks   Manu

A.Thanks for your enquiry, You should start from the centre of your wall and work out towards the corners so you end up with an equal size cut on each side, otherwise you will end up with small sliver sized cuts that will look ugly and be very awkward to fit.  James


Q.I am interested in finding some bath wall tile with fish or some sort of tropical designs. Do you carry such products? I can be e-mailed at

A.Thank's for your enquiry, http://homepage.tinet.ie/~023tiles/colli.html Should be worth having a look at if you're looking for fish tiles. Check it out and let me know what you think, Regards, James


Q.Hi We want to remove tiles from bathroom wall. They were fitted 4 months ago.The wall is plasterboard and we have removed one tile but they are stuck down so well that it also left the plasterboard with bumps and holes in the wall. Is there any method to remove them without tearing up the plasterboard wall off at the same time?. The tiles cover one half of the bathroom we would like to not have the expense of new walls. We have no D I Y skills and need some advice. Chris PS Leaving the originals up is not an option either.
A.Thanks for your enquiry Chris, Unfortunately I can't really help you there, as it is a pretty common problem to which I'm afraid there is no easy solution. Try using a long blade bread knife to remove the tiles . If you can get the knife behind the tile and "cut" the adhesive from the plasterboard as it bulges out you will minimise but not eliminate the damage. Good Luck. James


Q. Further to your advice on tiling over wooden floors, I have heard that there is now a special thin mesh/matting (metallic I believe), which can be laid on the floor and tiled over, which further helps to minimise the effects of flexing of wooden floors. (Presumably this is similar in principle to wire mesh in re-inforced concrete. Do you have any experience using such a product, and if so, would you recommend it, and would you still use an additive in the adhesive/grout if it is used? Being stuck with Plasterboard on a partioion wall, where we wold wish to put a shower, is there any particular brand of waterproof adhesive/grout that is better for plasterboard as opposed to wood. Regards PS: Tilers, who are upmarket enough to operate a Website - I am really impressed - thanks for a really good site, and for being enlightened enough to share knowledge. I hope that this will bring as much benefits to your company as it does to those you advise.

A.Thanks for the enquiry ( and the compliments), Yes we have come across this mesh although we haven't actually used the system at present it appears to be used mostly in the U.S. , It does operate in the same way as wire mesh in concrete as it is nailed/screwed in place on the floor and the floor adhesive is troweled over although I would expect an additive would still be needed. I don't know if you are familiar with "Durock" but they have a 1/4 inch sheet which can be laid directly onto an existing wooden floor (with both screws and tile adhesive) and you can tile directly onto that without priming (but I'd still recommend the use of a flexible additive just to be extra sure) On your second question re- waterproof adhesive for plasterboard, There are hundreds of products on the market which are waterproof, but the trick is to use a PVA sealer first on the plasterboard , this will seal the board (just in case you do get a leak) and provide an excellent bond with your adhesive. As for the adhesive we would recommend "ARDEX X7" however if you can't get some locally your local tile store should be able to recommend a good one for you. Good luck with the job. Regards, James




Q.I want to regrout my tile in my bathroom. What is the best way to get the old grout out and do i need to treat the seams in between the tiles before i apply new grout? There seems to be mold in between some of the tiles. Your help would be greatly appreciated.
A.Thanks for your enquiry, Get a "Grout Rake" from your nearest hardware store and use it to remove the grouting be be careful not to scratch the edges of the tiles as you are doing so. Most places selling tile accessories should have a grout rake in stock and they are usually quite cheap. As for the mould , the regrouting should sort this out but there are also numerous treatments and grout restorers on the market. again these should be readily available. for more details check out http://homepage.tinet.ie/~023tiles/hg.html


Q. Hi, I'm buying an apartment with a bathroom that has recently been redone, but I'm not crazy about the type of border accent tile the previous owners used on the wall. Is it practical for us to replace just the border trim tile while leaving the rest of the wall tile (which is just plain white ceramic tile) intact? Thanks in advance for any info you can offer... you have a great site!

A.Amanda, Thanks for your enquiry (and the compliments), There should be no problem replacing the border tile, First of all though see if you can get a border anywhere that you like and most important ....one that is the same size, once you have done that , rake out the grout from the joint above, below and between the old border.(you can buy a grout rake in most hardware/tile stores). Then as gently as possible using something like an old table knife or bread knife put pressure on the border tile using the border next to it as leverage.....N>B> not the tile above it as you may cause splinters. Watch out for splinters too ...use eye goggles and wear gloves as the fragments can be tiny . Anyway as soon as you have dislodged the first one the rest should be easy. Just be careful and patient. Good luck, Regards. James




Q.Is there an adhesive that can be used to reattach tiles to a gunite swimming pool? > > I am looking for a product that I can apply either with a calking gun or a a putty knife. > > Thank you...George

A.George, Due to the dense nature of the gunite you will need to use an epoxy bonding agent , because of the number of different brands available drop into your local tile/hardware store and they should have one suitable for your particular application. Also ensure that the grouting you get afterwards is fully waterproof with additional additive if necessary. Regards, James




Q. I NEED A PRODUCT TO KILL MILDEW IN BATHTUB/SHOWER. PLEASE RESPOND TO ME AND LET ME KNOW IF THERE IS ANY PRODUCT OUT THERE. THE BATHROOM WAS REMODELED ONLY 3 1/2 YEARS AND THIS PROBLEM DOES NOT WANT TO GO AWAY. THANK YOU.

A.Thanks for your enquiry, "Hg" manufacture a number of very successful products that should sort out your problem and prevent it from reoccurring. The details are on our website at http://homepage.tinet.ie/~023tiles/hg.html  You will need Hg. mouldspray initally and if there are any other problems then check out the Hg Grout Protector , and Hagesan Blue, All the products are available from us and we can ship them directly to your door if required. Hope that solves the problem for you. Regards, James




Q. Have you any idea how to remove cork tiles stuck to a quarry tile floor with contact adhesive ? I would be grateful for any suggestions. Danny.

A.Danny, Thanks for your enquiry, Unfortunately as far as I'm aware there is no easy way to remove them apart from a lot of elbow grease, Removing the cork tile shouldn't pose too much of a problem but the adhesive residue will probably be awkward, If you know who the manufacturer of the adhesive is drop them a line and they will advise you on which chemical compound can be used to break it down,or at least the best method by which you can tackle the problem. I know that you could tackle it with a gas torch and scraper but this is as a last resort only. The fumes and smell would linger in the area for quite some time. Hopefully though the adhesive manufacturer can provide you with more help. Regards, James




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