International Business Etiquette

While English may be the international language of business, there are so many cultural differences between us, that a carefully cultivated contact or introduction can be ruined by a lack of awareness of the prevailing etiquette of that country. Gestures which in Europe may suggest friendliness and bonhomie might be seen as insults or blunders in more formal societies such as in south east Asia.

• This course will show you how to make the correct initial impression
  
• How to conduct a business meeting and effect further introductions
  
• When a handshake may cause offence
  
• When to give gifts to your clients
  
• How to behave socially so that the potential client feels at ease
  
• How to follow up on an initial contact
  
• Learn how to read the real meaning behind the Oriental "Yes"