Negotiating for Mutual Success

"Let us never negotiate out of fear. But let us never fear to negotiate." John F. Kennedy

Everybody negotiates all of the time - at work, at home and as a customer. The ability to negotiate effectively is one of the most valuable, and transferable, of skills. It can change the way you do your job, the way you manage your career, the way you buy your new car and the way you conduct your closest relationships. In short, it can change your life. Some people seem to be born negotiators, but for others, it can be a painfully difficult and uncomfortable process.

Does the mere mention of the word 'negotiation' stir up, for you, fears and memories of cringing climb-downs, begrudged compromises, and embarrassing failures - something to be resisted and avoided if at all possible? If so, help is at hand.

This course will give you a comprehensive introduction the skills and knowledge you need to become a skilled and confident negotiator - one who hits his/her target every time.

This course will enable you to:

• Identify your natural negotiation style and how to maximise its potential
  
• Prepare your negotiation position
  
• Decide what strategies and tactics to use
  
• Separate the problem from the people
  
• Accurately assess your level of power and influence in negotiating situations
  
• Establish your credibility as a negotiator
  
• Understand 'win/win' when to use it and when not to use it
  
• Recognise and overcome sabotage, dirty tricks and traps
  
• Overcome resistance and manage conflict effectively
  
• Buy thinking time
  
• Use hard and soft bargaining techniques
  
• Recognise when to accept and when to concede
  
• Know what to do in a deadlock or impasse
  
• Negotiate in the telephone
  
• Conclude a negotiation to mutual satisfaction

This programme is offered as a one-day knowledge based course or as a two-day knowledge and skills enhancement course. It can be tailored to specific requirements and delivered in-house to individuals or to teams involved in negotiation.

It is also offered a part of the blueonred.com series of Open Courses

Related Courses:

• Building Successful Teams
  
• The Art of Saying What You Mean and Meaning What You Say
  
• Personal Marketing